,<%=companyname %>,<%=companyname %>招聘" />

上海浦東文華東方..

微信招聘

Spa Concierge Agent 水療禮賓員

面議
上海浦東文華東方酒店
浦東新區
  • 國際五星級酒店  |
  • 500人以上  |
  • 2019-12-06

  二年以上工作經驗  大專學歷   招若干人  性別:不限
  英語 良好   年齡:不限

職位信息


Scope of Position
The Spa Concierge is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner. Spa concierge reports to Spa Operation Supervisor.
 

Requirements

University or post-graduate diploma is required         

At least 2 years’ working experience preferable in Hotel, Spa or Club Reception role.

Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.  

Must be self-motivated

Must be flexible and able to work efficiently under pressure.

Must work in a safe, prudent and organized manner

Must have mathematical skills, technical aptitude and spa knowledge

Must have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel.

Must have knowledge of current spa trends in the industry

Must be able to relate to all levels of management and colleagues.

Must have excellent interpersonal and communication skills

Must have knowledge of holistic concepts that relate to the well-being of all guests in a spa environment

Must be open to learning about treatments and concepts that derive from other cultures

To set a standard at all times in professionalism, appearance and attitude as expected of all spa colleagues.

To be adaptable and accountable for all actions

Consistently strive for a higher level of achievement both personally and professionally

Must takes into account levels of service, buying styles, ages and demographics of guests. The ability to up sell services, recommends products, and assures client satisfaction

Must be willing to be proactive, take initiative and be held accountable when dealing with guests.

Must be comfortable handling cash, checks, credit cards and be comfortable submitting accounting documentation at the close of shift and be held accountable.

職責范圍
工作負責但不僅局限于水療項目的預定工作、專業地向客人介紹和解釋治療服務、POS銷售包括零售和到達和送行服務。
 

職位要求

大專或大學畢業         

至少有2年以上酒店、水療或俱樂部前臺工作經驗最佳。   

必須愿意接受靈活的工作時間,以便于完成工作任務

自我激勵,上進心強.

必須靈活,可以在壓力下高效率地工作

必須要有安全,嚴謹,有組織的工作態度

必須有良好的數學思維,技術能力,及Spa知識

必須遵守Spa和酒店的所有政策,制度

要了解當今Spa行業的趨勢

必須和所有的管理層和同事,保持良好關系

必須有良好的人際關系和溝通技巧

必須有為客人健康著想的整全的觀念

必須愿意學習理療知識及其他文化中Spa的觀念

永遠保持專業態度,及良好形象

適應性強,對自己的行為負責

對自己和職業上的發展保持高要求

要根據客人的購買方式,年齡和人數,來提供不同層次的客人服務。有能力做好銷售服務,推薦產品,保證令客戶滿意

以積極主動的態度來工作,當與客人協調時要承擔自己的責任

要熟練處理有關現金,支票以及信用卡的財務工作。工作結束時上交接結算文件并對此負責



聯系方式


聯 系 人:人力資源部
電子郵箱:[email protected]
公司網址:http://www.mandarinoriental.com
地 址:中國上海市浦東新區浦東南路 111 號
郵政編碼:200120



公司信息



上海浦東文華東方酒店

資料概覽
上海浦東文華東方酒店位于黃浦江畔,酒店備受矚目,是文華東方酒店集團在中國的經濟之都開設的第一家豪華酒店。
酒店座落在浦東的心臟地帶,陸家嘴金融貿易區內摩天大廈之中,緊鄰中信泰富的陸家嘴濱江金融城標志性的建筑浦江雙輝大廈;文華東方以其傳奇式服務和彰顯當代建筑設計格調的酒店建筑群,讓我們賓客獨享尊貴的入住體驗。

客房及行政公寓
客人可在這里找到最極致的奢華、寬敞的空間和欣賞黃浦江的絕佳視野。
我們的 362 間客房和 210 間行政公寓采用奢華設計。內部裝飾秉承文華東方一貫的精巧風格,房內均配備頂級高科技設備。
我們富有傳奇色彩的服務能為我們所有的賓客帶來真正的愉悅時光。

餐廳和酒吧
世界領先的設計師和美食家共同合作在上海引入 6 所高品質的新餐廳和酒吧。
我們傾力打造全上海最精致的中式美食目的地;我們的西餐廳將在令人驚嘆的環境中為您提供最好的菜肴;全天候餐廳采用引人注目的開放式廚房。
客人也可以在酒吧享受精致的雞尾酒,大堂酒吧享受下午茶,或者在文華東方蛋糕店品嘗甜蜜誘惑。

水療及健身設施
我們的水療及健身設施是高雅的放松圣地。
水療提供文華東方招牌式的療法,讓您疲憊的身心得到充分恢復。
13 個水療套房安靜怡人,其中包括 兩個情侶套房和兩個華麗的 VIP 套房。
令人驚嘆的熱療及水療設施是滿足您的感觀的水療之旅的絕佳保障。
奢華設施包括 25 米長的室內游泳池和高科技健身中心。

會議及活動設施
雙倍高度的樓高可為活動提供理想的宏大空間,整個酒店寬敞的空間也在這里得到完美體現。
酒店擁有各種房間,包括 500 座的宴會廳、250 座的宴會廳、可滿足您各種需求的 9 個會議室。

MANDARIN ORIENTAL PUDONG, SHANGHAI
Spectacularly located on the banks of the famed Huangpu River, Mandarin Oriental Pudong, Shanghai will mark the highly anticipated debut of our acclaimed hotel group in China’s commercial capital.
Our tower of luxury is set amidst the futuristic skyscrapers of the Lujiazui Central Financial District in the heart of Pudong, adjacent to the iconic Riviera Twin star towers in CITIC Pacific’s new Harbor City development. Our guests’ experience will be distinguished by our legendary Mandarin Oriental service and interiors that are the ultimate in contemporary style.

GUEST ROOMS AND EXECUTIVE APARTMENTS
Guests can look forward to an extraordinary level of luxury, exceptional spaciousness and sweeping views over the Huangpu River.
The 362 guest rooms and 210 serviced apartments are preeminent in luxury design. Interiors are finished to a height of sophistication synonymous with Mandarin Oriental, including first-class technology.
Our Club Lounge offers further levels of exclusivity with private check-in, business facilities and refreshments throughout the day.
Our legendary service promises true moments of delight for all our guests.

RESTAURANTS AND BARS
The world’s leading designers and gourmets have collaborated to introduce six superb new restaurants and bars to Shanghai.
We are establishing the premier destination for Chinese fine dining in the city, our Mandarin Grill follows the traditions of our legendary Hong Kong restaurant, and an all-day dining restaurant features a dramatic show kitchen.
Guests can also enjoy sophisticated cocktails in the bar, afternoon tea at the elegant lobby lounge, and sweet temptations at the Mandarin Oriental cake shop.

SPA & FITNESS
Our spa is an exquisite sanctuary of relaxation.
Featuring our Mandarin Oriental signature treatments we provide rejuvenation for body, mind and spirit.
Each of our 13 spa suites is an oasis of serenity; there are two couple’s suites and two magnificent VIP suites.
Spectacular heat and water facilities complete a spa journey for all the senses.
Leisure facilities include a 25 meter indoor swimming pool and high-tech fitness center.

MEETINGS AND EVENTS
Function spaces have soaring double height ceilings, reflecting the spaciousness that is a theme throughout our hotel.
A versatile range of rooms includes a grand ballroom seating 500 guests, a junior ballroom seating up to 250, and nine meeting rooms that can be configured to your needs.

網站簡介 | 服務聲明 | 招賢納士 | 獵頭服務 | 產品與服務 | 聯系我們 | 網站導航
Copyright @ 2004-2019 61hr.com All Rights Reserved 滬ICP備05026878號
天謀網絡旗下品牌:樂聘網
广东十一选五号码推荐